Refund & Cancellation Policy

Before 45 Days - 50% Refund on the Registration amount.
45 - 30 Days        - No Refund on Registration  
30 - 20 Days      - 25% Refund on Full Amount
20 - 10 Days       - 10% Refund on Full Amount
After 10 Days     -  No Refund

1. Cancellation charge is applied on total trip cost, not on any partial or token amounts. E.g. if you paid 10,000 for a 25000 trip, 2 months in advance and decide to cancel a trip less than 30 days before trip start date, the cancellation charge will be applied on 25000, not 10,000.

2. Full Payment of the trip cost must be completed 30 before the trip begins. Pending Payments may eventually lead to the cancellation of the trip.

3. None of the amount is transferrable to any other trip or treks & no credit notes will be given.

4. If the Trip is cancelled from our end, Minimal 7% amount will be deducted & for the remaining amount a Credit Note will be Provided to use on any other Treks & Trips (Cash refund wont be provided and cancellation due to reasons not in our control like natural calamity, man made incidents, govt policies etc or any other reason is not applicable here)

5. Cancellation due to reasons not in or control like natural calamity, man made incidents, War like situations etc or any other reason, 40% of total amount will be deducted & for the remaining amount a Credit Note will be Provided to use on any other Treks & Trips (Cash refund wont be provided)

6. In Case of Trip Extension due to Weather or any unforseen conditions, Indivdual will have to pay 2500/- Cash Per Day to the Trip Leader on Spot.

7. Itinerary/Entire location for Trip/Trek/Event is subject to change due to Weather Condition or any other reasons & it is Trekkers United’s Decision and not liable for any prior notice to participants. We value everyone’s safety over the Trip. No refund,Credit or transfer to other trip option shall be provided in such situation.

8. Cancellation of the trip or of any location due to reasons out of our control like natural calamities or man made incidents like strikes and change in state rules won’t be our responsibility. The participants will be liable to bear cost on any such incidents.

9. The company vehicle will only be responsible for travel from stay to the locations and back to our stays. Any travel beyond that will be chargeable if we are managing it for you all.

10. Sightseeing of all the places depends on various factors like weather, train delay, vehicle breakdown, punctuality of everyone, peak season rush & we or any of our team member will not be responsible.

11. Any additional expenses arising from unforeseen circumstances—such as changes in transportation, delays, route modifications, natural events, strikes, or other disruptions beyond our control—will need to be borne by the participants. While we will make every effort to arrange suitable alternatives and ensure minimal inconvenience, please note that such costs are not included in the original package and will be communicated separately, if applicable. We appreciate your understanding and cooperation in such situations.

12. Travel /trekking involve inherent risks, including but not limited to natural calamities, health issues, accidents, injuries, or other unforeseen events.   While Trekkers United will make every reasonable effort to provide assistance in such situations, we shall not be held responsible or liable for any loss, injury, accident, damage, or death that may occur during the trip/trek. All participants travel at their own risk and responsibility, and are advised to ensure they are physically fit and adequately insured before joining any activity.

13. If Train tickets are in RAC/Waiting, there will be extra charge of 600 - 800/- per person & 90% guarantee of the confirmed Tatkal Tickets.

14. Mode of Transport like Train/Bus Etc can be changed depending upon the availiblity with change in time & boarding/dropping point depending on the availibility without any prior notice to Participants.

15. The photos/videos content created on Trekkers United’s trip (by our leaders) is the property of Trekkers United and can only be used by us for advertising across media platforms. None of the digital content can be used by anyone for advertising/commercialuse without obtaining the rightful permissions by Trekkers United.

16. The IDs shall all be verified before boarding. No boarding shall be entertained without avalid Govt. ID.

17. Travelers must take care of their luggage & belongings. The management shall not be responsible for any damage or any missing items along the tour.

18. Our time of departure is fixed and the travelers must depart by the stated time & keep their status updated with the trip coordinator(s). Anyone missing the transport shall not be eligible for any refunds.

19. In case of injury or illness during the tour, external evacuation or transport services may be required to ensure the participant’s safety. Any additional costs for such arrangements will need to be borne by the participant or their family. Please note, the Trip Captain will not accompany the participant during evacuation, as they are responsible for the rest of the group also. However, we will arrange for a reliable local person to assist. While Trekkers United will make every effort to coordinate necessary support, we do not take responsibility for the risks involved or the outcomes of third-party services. We strongly recommend that participants have appropriate travel and medical insurance.

20. Only one offer or credit can be used at a time; multiple offers or credits cannot be combined simultaneously.

21. Trekkers United can send back any Participants who is caught doing mischiefs,misbehaving with other members  OR if you’re found doing illegal activity or breaking rules of the trek/trip and no refund or credit will be provided.

22. In any other Scenarios other then the above mentioned, Trekkers United has the sole right to alter/Change/Make Decisions. We Value Everyone’s Safety over other things.

23. Some participants anticipate receiving a voucher/refund if they descend from a trek/trip for any reason. However, we do not provide vouchers in such cases.
This situation arises if your trip leader decides to send you back due to reasons such as insufficient fitness, any other health issues, or injuries. It also applies if you are caught drinking, smoking, or violating rules, or if you voluntarily decide to quit  for personal reasons.

24. If your entire group is compelled to terminate the trek/event after starting the trip for reasons such as sudden bad weather, trail interruptions, government restrictions, or unforeseen circumstances. Please note that no voucher/refund will be provided in this scenario.