Overview
A trip to Kazakhstan offers an exciting blend of breathtaking landscapes and rich cultural experiences. Visitors can explore the vibrant city of Almaty, where modern architecture meets historic sites. The stunning Tien Shan mountains provide opportunities for hiking and outdoor adventures. Travelers can immerse themselves in the local culture by enjoying traditional Kazakh cuisine and engaging with the warm hospitality of the people. With its vast steppes and bustling markets, Kazakhstan is a destination that leaves lasting impressions and unforgettable memories.
Itinerary
DAY 1
As you arrive in this vibrant and scenic city, breeze through the immigration process and step into a whole new adventure.
Our friendly Trip Captain will be waiting to welcome you, ready to assist you with everything you need. From there, enjoy a comfortable transfer to your hotel.
Check in, settle down, and soak in the first vibes of Almaty.Rest up for the exciting journey ahead! Overnight stay in Almaty
DAY 2
Start your day with a delicious breakfast at the hotel. By 1:00 PM, get ready as we head out for an exciting Almaty city tour.
Discover the rich history of Kazakhstan with a visit to the Central State Museum, followed by the stunning architecture of the Zenkov (Ascension) Cathedral.As the sun sets, enjoy breathtaking views of the city from Kok Tobe Hill before returning to your hotel to relax.
Later in the evening, you’re free to explore the lively Arbat Street on your own – one of Almaty’s most happening hotspots for food, art, and shopping. Overnight in Almaty.(Breakfast Included)
DAY 3
Breakfast at the hotel. Get ready to take an amazing road journey. Depart from Almaty for a day trip to Kolsai Lake, a stunning mountain lake renowned for its beauty. Explore Charyn Canyon, often referred to as the Grand Canyon’s little brother, known for its dramatic rock formations. On the way, we will take a stop to explore the biggest canyon in Asia - the Charyn Canyon.
Next, we will head to our hotel in Saty Village Overnight stay in Saty Village, immersing yourself in the local culture and hospitality. (Breakfast + Dinner Included)
DAY 4
Breakfast at the hotel. Visit Kandy Lake, famous for its submerged forest and turquoise waters, offering a unique landscape for exploration. On the way, we will visit the majestic Kaindy Lake, perfectly tucked in mountains.
Upon reaching the base, we will take a Local Van for 2 kms through rough mountain roads. After this short adventurous ride, we will reach the Kaindy Lakes - one of the most beautiful lakes here.
Spend some time around the lake which appears blue in summer and freezes completely in winter. Next, we will head back to the base and continue our journey further to Almaty. Upon reaching Almaty, check-in to the hotel and call it a day. Overnight stay in Almaty.
DAY 5
Breakfast at the hotel. Get ready to spend an amazing day Depart for Shymbulak Ski Resort (30 km from Almaty and the journey takes 1 hour) Upon Arrival at Shymbulak Ski Resort, Take a cable car to Shymbulak Ski Resort.
Enjoy cable car rides and capture the majestic views of the surrounding mountains Explore Shymbulak and return to Almaty. After reaching top you can explore winter activities (by own)
Upon completing the sightseeing tour for the day, return to your hotel. In the evening, you can go to famous party clubs in Almaty as this will be the last night & it has to be crazy. Overnight stay in Almaty.(Breakfast Included)
DAY 6
Enjoy breakfast at the hotel, and prepare for checkout by 12:00 PM. You may leave your luggage safely at the hotel and enjoy some free time to explore the city at your own pace.
Recommendations:
Browse local flavours and souvenirs at the vibrant Green Bazaar
Pick up treats for friends and family from the famous Rakhat Chocolate Shop
Later, return to the hotel, collect your luggage, and proceed to the airport for your flight back to India.
Notes
- BALANCE PAYMENT HAS TO CLEARED ATLEAST 15 DAYS PRIOR TO THE TRIP. UPON FAILING TO PAY, YOUR REGISTERATION WILL BE CANCELLED WITHOUT ANY REFUND OR TRANSFER.
- Age group for the trip is strictly 16yrs - 37yrs only. If people of above or below that age group register in that case 3% will be charged in refund amount.
- For flight details please Whatsapp us for details with the dates you are Interested. Those booking with us or booking flights by themselves, we highly recommend you to choose the Refundable flights.
- Flight Information & Booking Policy
For flight details, please WhatsApp us with your preferred travel dates. Trekkers United packages include only land-based services. Clients are responsible for booking their own flights. However, if required, Trekkers United can assist by providing flight options or booking flights on your behalf. Please note that we do not hold any responsibility for flight-related issues such as delays, cancellations, rescheduling, or refunds. After securing your slot by paying ₹8,000 as the booking amount, you may proceed to book your flights directly, or you may request our assistance for the same. If you choose Trekkers United to book your flights, the full flight cost must be paid in advance.
- Hotel Check-In & Check-Out Policies
All hotels follow a standard check-in time of 2:00 PM. If guests arrive earlier, room allocation will depend entirely on the hotel’s availability and policies, and early check in cannot be guaranteed. The standard check-out time is 11:00 AM. We request guests to vacate their rooms by this time. Any request for a late check-out will be subject to the hotel’s discretion, and we will not be involved in this decision.
- Airport Transfers & Arrival/Departure Guidelines
Airport pick-up and drop-off will be arranged at scheduled group timings, based on the majority of flight arrivals and departures. If your flight timing does not match the scheduled slots, a separate cab can be arranged at an additional cost. All arrival flights into Bagdogra must land by 12:30 PM on Day 1, and departure flights should be scheduled after 10:00 AM to ensure smooth transitions. Any transfers requested outside the planned timings will incur extra charges!
- Trip Coordinator Policy
If the group has 8 or more participants, a dedicated trip coordinator will accompany you throughout the journey. If the group size is below 8, you’ll still have a Local Bhutanese English speaking guide and all arrangements will be handled smoothly—however, a physical trip leader will not be present. (Additional charges apply for smaller groups requesting an on-ground leader.)
Inclusions & Exlusions
Gallery
Things to Carry
FAQ
1 - What is the Age group for this Trip?
A. This trip is for people from age group 18 - 40yrs.
2 - Which Simcard will work & does International packs work ?
A. Yes International packs work & they will be a bit expensive but you will be able to receive message & calls on your contact. Local sims for 7 days are cheap.
3 - How much cash to carry & where to exchange ?
A. Kazakh Tenge is around 5.7 to 1 Rupee. But dollar or Euro exchange rates are better in Kazakh. We advice to exchange in the city as airport rates are higher & carry dollars from India. Around 150$ - 200$ will be sufficient, but also depends on your expenses.
4 - How to apply for Visa & what is the minimum Passport Validity date?
A. Kazakhstan offers visa-free travel for Indian citizens for stays of up to 14 days. Travelers should have at least 6 months of validity remaining on their passport when traveling internationally.
5 - Will I find Veg/ Jain Food Options?
A. Yes Veg food options are available. Jain food will only be available in Indian restaurants & are available near to the place we will be staying. For Jain people we advice carrying snacks.
6. What will be the daytime and night temperature?
A. During day time the temperature will be around 5° to 15° and during night it will fall down to -5° to 0°
Refund & Cancellation Policy
We understand that unexpected changes may occur. However, to maintain clarity for all clients, please review the cancellation guidelines carefully. The booking amount paid at the time of reservation is completely non-refundable under all circumstances.
Before 45 Days: 50% refund on the booking amount.
45 – 30 Days: No refund on the booking amount.
30 – 20 Days: 25% refund on the total trip cost.
20 – 10 Days: 10% refund on the total trip cost.
After 10 Days: No refund.
- Cancellation charges are calculated on the total trip cost, not on partial or booking amounts. (Example: If your trip costs ₹25,000 and you paid ₹10,000 as an advance, cancellation within 30 days will still apply on ₹25,000)
- If the trip is cancelled from our end, a minimum 7% administrative deduction will be applied. The remaining amount will be issued as a credit note redeemable on future trips. Cash refunds will not be provided. (This clause does not apply for cancellations caused by situations beyond our control)
- Any cancellation or alteration in the trip or specific locations due to natural calamities, sudden weather issues, strikes, government orders, route closures, or any man-made incidents will not be our liability. Any additional expenses arising from such situations must be borne by the client. Our Trip Captain/Coordinator will not accompany the client in these cases, but we will assist in making necessary arrangements.
- Full payment must be completed 30 days before the trip begins. Pending dues may lead to automatic cancellation without refund.
- Amounts paid are non-transferable, and no credit notes will be issued unless specifically mentioned. No refund, credit, or transfer will be provided if the itinerary or route is changed for safety or operational reasons.
- If a client voluntarily quits the trip for personal reasons (fitness, illness, discomfort, or any other reason), no refund or credit will be issued. Any additional expenses due to returning early will be borne solely by the client. Our Trip Captain/Coordinator will not accompany the client, but necessary assistance for arrangements will be provided.
- If a client is asked to return by the Trip/Trek Coordinator due to low fitness, medical concerns, violation of rules, misbehaviour, harassment, being under heavy influence of alcohol/substances, or engaging in any prohibited activity, no refund or credit will be issued. Any extra expenses arising from the client being sent back will be fully borne by the client. Our Trip Captain/Coordinator will not accompany the client but will help arrange the required transport.
- If the entire group must end the trip after commencement due to severe weather, government restrictions, unexpected circumstances, or any uncontrollable event, no refund or voucher will be issued.
- Extreme Scenarios Clause: Situations such as war, pandemic outbreaks, national emergencies, government-imposed restrictions, or any extreme/uncontrollable circumstances before or during the trip may lead to cancellation. In such cases, no refund or credit voucher will be issued. If a client fails to pay the remaining balance by the due date, the booking may be automatically cancelled without any refund of the booking amount.
TERMS & CONDITIONS
- Clients are solely responsible for their personal belongings throughout the trip. Trekkers United is not liable for any loss, Theft or damage of baggage or valuables.
- Company vehicles provide transportation only to and from the locations mentioned in the itinerary. Any additional travel arranged by us will be chargeable.
- Sightseeing is subject to weather, traffic, delays, breakdowns, client punctuality, seasonal rush, and operational limitations. Trekkers United is not responsible if any sightseeing cannot be completed for such reasons.
- In case of trip extension due to weather or unforeseen situations, clients must pay ₹2,500 per day (cash) directly to the Trip/Trek Coordinator. Any additional expenses caused due to such situations will be borne by the client.
- The itinerary, accommodations, timings, or transport arrangements may be modified due to safety concerns or operational requirements. Trekkers United’s decision will be final.
- Mode of transport (train/bus/vehicle) may change depending on availability, including boarding/dropping points, without prior notice.
- Train ticket bookings start 2 months before the departure dates, so there are chances the tickets will be RAC/ Waiting.
- For train tickets in RAC/Waiting List, ₹600–₹800 per person will be charged for Tatkal confirmation (approx. 90% success rate).
- Train tickets are pre-booked and may not be in the traveler’s name, as tickets during peak season often sell out 60 days in advance. If you prefer tickets under your own name, you may choose to book your own train tickets or opt for a flight instead.
- All photos/videos captured by Trekkers United are our exclusive property and may be used for promotional purposes. Clients cannot use the content commercially without written permission.
- A valid Government ID is compulsory. Boarding will not be permitted without verification.
- Departure timings are fixed but may vary due to factors such as train delays, flight changes, or external circumstances.
- Trains/Flights are not under our control, even if booked by Trekkers United. Clients are responsible for checking and reconfirming train/flight details and timings. Missing the departure makes the client ineligible for refunds.
- In case of injury, illness, or medical emergency, evacuation/transport may be required. All additional costs must be borne by the client or their family.
- Only one offer or credit can be applied per booking. Multiple offers cannot be combined.
- Trekkers United may remove any client involved in misbehaviour, harassment, illegal activities, or breaking trip rules. No refund or credit will be provided.
- Final Authority & Financial Decision Clause
In any situation, circumstance, or scenario not explicitly covered in these Terms & Conditions — whether arising before, during, or after the trip — Trekkers United reserves the full and final right to take decisions in the interest of safety, operations, logistics, and overall trip management.
This authority includes, but is not limited to, decisions related to itinerary changes, participant movement, continuation or termination of the trip, and financial matters such as refunds, credits, deductions, additional charges, or non-issuance of refunds or vouchers.
All such decisions taken by Trekkers United shall be final and binding on all participants.
Adventure Risk Clause:
Travelling, trekking, and adventure activities involve inherent risks such as weather hazards, natural disasters, altitude sickness, equipment failures, injuries, illness, or life-threatening situations even death. By booking, clients acknowledge these risks and agree that Trekkers United or its Team/Coordinators/Trip Captains are not responsible for any such occurrences.
Clients participate voluntarily, fully aware of the uncertainties involved. Clients must disclose existing medical conditions beforehand. Clients confirm that they are mentally and physically fit for the trip. Trekkers United reserves the right to deny participation (without refund) if someone is deemed unfit for safety reasons.
Clients must follow all safety instructions and maintain environmental discipline (no littering, respect for nature, local culture, etc.).
We strongly recommend that all clients purchase travel insurance. For any scenario not mentioned above, Trekkers United holds full authority to make decisions prioritizing group safety and operational feasibility.